WSET招聘 | Job Opportunity
2023 年 9 月 22 日
招人啦
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应中国大陆业务发展需求,我们将公开招募1名新成员加入我们的业务发展部门 (Business Development Team),以支持我们在中国大陆的持续发展。如果您认为持续学习和发展是成就未来的关键,并希望成为WSET 在中国蓬勃发展的一份子,请仔细阅读以下信息和要求,并在这里填写相关信息,所有申请需以英文提交。
招聘岗位信息
Job Title: Business Development Advisor – Chinese Mainland
Responsible to: Chief Representative – WSET China (Operational Line Manager)
Business Development Manager – China (Functional Line Manager)
Location: Shanghai, China
Overall Responsibility
The Business Development Advisor (Chinese Mainland) will play a key role in the WSET China team. Working closely with the regional and global Business Development Team members you will:
– Assist the Business Development Manager (China) to proactively develop and support WSET’s network of APPs
– Support the development and implementation of WSET’s activity plans in Chinese Mainland, including but not limited to trade fairs, events, charity initiatives, cultural exchange and public welfare activities, and Educator Training Programmes
– Monitor and support the APPs on course delivery and WSET related operations to safeguard the integrity of WSET qualifications
Key Result Areas
In line with the functional and operational requirements of this role, the Key Result Areas will be primarily focused on but not limited to activities within the Chinese Mainland region.
Business Development and Customer Service
– Development of markets in line with China development plans
o Contribute to the creation and regular revisions of China development plans with the Business Development Manager (China)
o Implement agreed plans to develop regional markets
– Identify new business potential and support the delivery of WSET qualifications from China
o Resolve end to end enquiries from potential applicants
o Provide in-market development support for applicants including creation and filing of APP activity plans
o Work with WSET Head Office teams to ensure that WSET quality criteria are adhered to
o Provide ongoing support for our existing network of APPs
o Maintain records of our customer relationship management
o Contribute to the development and revision of application procedures
– Manage China data and reporting to support business growth in line with targets
o Produce monthly reports on a per region basis
o Analyse trends and development opportunities
o Provide feedback and recommendation to China and Central WSET teams
Development and Implementation of WSET Activity Plans
– Support the Chief Representative to develop WSET Activity Plans for the Chinese Mainland
– Manage the monthly activity plan collection process
– Support the implementation of agreed plans to develop regional markets and ensure annual growth targets are met
– Support WSET at trade fairs and events in Chinese Mainland (and elsewhere as required)
o Identify new opportunities and regional events, contributing to the promotion and development of WSET in the Chinese Mainland.
o Support the execution of the regional events and trade fairs in the Chinese Mainland.
o Work with the Head of Events for Tier 1 and Tier 2 events and the wider Marketing Team for regional specific activities to enable WSET presence at regional trade fairs
– Raise profile of WSET in China within the industry, including but not limited to:
o Attending trade fair and events
o Delivering masterclasses and speaking at conferences
o Judging in wine/spirit/sake competitions
o Supporting regional WSET Alumni activities
o Seeking strategic partnership opportunities for WSET through to implementation (with marketing support as required)
– Support charity initiatives, cultural exchange activities and public welfare programmes
o Assist the operational and functional line managers to develop the marketing strategy and plan for charity initiatives, cultural exchange activities and public welfare programmes
o Assist with the development and allocation of resources
o Support the execution of the above initiatives and activities
– Support and deliver as required for WSET Educator Training Programmes (ETP)
o Identify regional ETP demand and liaise with ETP Team to meet the demand
o Support logistics and act as a facilitator, observer and/or educator for local ETPs
o Provide feedback as required to the ETP Manager and the Academic Team
Safeguarding the Integrity of WSET Qualifications
– Monitor and support the APPs on course delivery and education quality
o Liaise with local APPs to ensure course delivery adheres to WSET quality criteria
o Monitor the education quality by observing teaching at APPs and providing feedback reports
o Provide support and solutions to APPs for improvement, especially in instances of poor examination results
– Actively support and maintain Quality Assurance in all operations related to WSET Qualifications
o Provide guidance to APPs to support their compliance with Quality Assurance requirements
o Carry out APPs inspections and visits in line with the agreed visit schedule and ensure follow-up requirements are actioned
o Inspect examinations as required to ensure regulations are followed and the integrity of WSET qualifications is maintained
o Support the Quality Assurance team in any investigation where the quality and integrity of WSET qualifications are at risk
Other Activities
– As an integral member of the wider WSET team, you will be involved in tasks including but not limited to:
o Provide feedback and reports on WSET Qualifications and systems to ensure the future development of the WSET
o Use your language skills to support the Academic Team and Marketing where requested to ensure the successful operation of our business
o Represent WSET China by participating in inter-departmental working groups
o Operate within agreed budgets and financial guidelines provided by WSET
o Contribute to the overall successful operation of WSET by undertaking such other tasks as may from time to time be requested
Skills and Competencies
Essential
· WSET Level 3 Award in Wines required
· Fluency in Mandarin and proficiency in English are essential
· Proven ability to operate within budgets and in line with financial guidance provided by company policy
· Good level of numeracy and literacy with the ability to accurately cut through detail
· Good knowledge of Microsoft Outlook, PowerPoint, Excel and Word
· Must be eligible to live and work in Shanghai
Desirable
· Recent project management experience in China
· Demonstrable customer service experience
· Teaching, training, and presentation experience, especially experience in teaching WSET qualifications
· Business acumen, preferably in market orientation, financial management, strategic thinking and data analysis
Personal Attributes
· For the effective performance of this role, domestic and international travel is a requirement. Applicants must be able and willing to travel
· High level of personal integrity and authority to maintain WSET criteria and standards with customers and across business units
· Well organised with meticulous attention to detail
· Excellent communication and interpersonal skills, especially when dealing with different languages and cultures
· Ability to handle conflict and differing stakeholder demands
· Sound planner who anticipates issues, prioritises, makes decisions and can work to deadlines
· Calm, responsive and creative approach to problem-solving
· A self-starter with the enthusiasm to take ownership of business growth
· Can make tough decisions and have courageous conversations
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned, at any time. Applicants must have the right to live and work in Shanghai.
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于2023年10月9日前联系我们。